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ITIL Foundation Certification Online Training Course with Experiential learning through case studies
Get ITIL certified in just 5 weeks, ITIL foundation course is delivered by a working professional with excellent practical experience
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ITIL Course Reviews
Bharath
Software Engineer
Its 7 years since I left studies and i always felt classes would be boring. As a need for my career I opted to do ITIL certification course.
Nishant
Software Develoepr
Very good institute with trainer having pretty good technical knowledge.... infrastructure is nice, recommended for sure
Puneet
Software Engineer
I have been trained here for ITIL. Its very good training with IT professionals.
Trupti
Software Engineer
Excellent training and faculty. The practical labs are much useful. The infrastructure is learner-friendly. I recommend Apponix for best training in ITIL.
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ITIL Training Syllabus
Eligibility
Anyone associated with the IT sector can take this course. Course applicants should know about service improvement. Furthermore, IT professionals and business managers can do ITIL.
Prerequisites
This course is meant for –
- IT executives
- IT architects
- IT operations managers
- IT audit managers
- IT planners
- IT consultants
- Database administrators
- ITSM trainers
- IT service delivery professionals
- IT quality analysts and
- Application management experts
- Freshers from technical backgrounds can also apply.
ITIL Course Syllabus
ITIL
Lesson 01 - Course Introduction
1.01 Course Introduction
Lesson 02 - Key Concepts of Service Management
- Key Concepts of Service Management
- Service Management
- Stakeholders of Service Management
- Service Consumer Roles
- Products and Services
- Service Offerings
- Service Relationships
- Value Outcomes, Costs, and Risks Service Relationships
- Risks
- Utility and Warranty
- Key Takeaways
- Knowledge Check
Lesson 03 - Four Dimensions of Service Management
- Four Dimensions of Service Management
- Dimensions of Service Management
- Organizations and People
- Information and Technology
- Information and Technology Regulations
- Selecting the Right Technology
- Factors Influencing Technology
- Cloud Computing
- Partners and Suppliers
- Organization Strategy
- Value Streams and Processes
- Processes
- Factors Affecting Service Providers
- Key Takeaways
- Knowledge Check
Lesson 04 - The ITIL Service Value System
- The ITIL Service Value System
- Service Value System
- Components of SVS
- Organizational Silos
- ITIL Guiding Principles
- Focus on Value
- Applying the Principle - Focus on Value
- Start Where You Are
- Applying the Principle - Start Where You Area
- Progress Iteratively with Feedback
- Applying the Principle - Progress Iteratively with Feedback
- Collaborate and Promote Visibility
- Applying the Principle - Collaborate and Promote Visibility
- Think and Work Holistically
- Applying the Principle - Think and Work Holistically
- Keep It Simple and Practical
- Applying the Principle - Keep It Simple and Practical
- Optimize and Automate
- Applying the Principle - Optimize and Automate
- Principle Interaction
- Key Takeaways
- knowledge Check
Lesson 05 - The Service Value Chain
- The Service Value Chain
- The Service Value Chain Overview
- Plan Activity
- Improve Activity
- Engage Activity
- Design and Transition Activity
- Obtain or Build Activity
- Deliver and Support Activity
- Service Value Streams
- Key Takeaways
- Knowledge Check
Lesson 06 - ITIL Management Practices
- ITIL Management Practices
- Continual Improvement
- Information Security Management
- Relationship Management
- Supplier Management
- Supplier Management Activities
- Change Enablement
- Incident Management
- IT Asset Management
- IT Asset Management Activities
- Monitoring and Event Management
- Problem Management
- Release Management
- Service Configuration Management
- Service Desk
- Service Level Management
- Service Request Management
- Deployment Management
- ITIL Terms
- Key Takeaways
- Knowledge Check
Call Us On
+91-8050580888
Our Top Instructors
Mr. Srikanth
- He is a working professional and has over a decade’s worth of experience in ITIL
- He is currently associated with an MNC and is working as a Senior Platform Engineer Over the years, he has been our preferred ITIL trainer here at Apponix
- he has trained more than 500 students in ITIL.
- He is a master when it comes to ITIL his students about configuration management tools
Overview of ITIL Training Course
- ITIL (Information Technology Infrastructure Library) Foundation is a globally recognized framework for IT Service Management. It provides best practices for IT service management to align IT services with business needs. The ITIL Foundation certification is an entry-level qualification that introduces the basic principles and core concepts of ITIL.
- At our training center, we provide ITIL Foundation certification training from experienced trainers who have years of experience in IT service management. Our training is designed to help you understand the ITIL framework, its principles, and its benefits for your organization.
- By earning an ITIL Foundation certification, you will gain knowledge of the key concepts, terminology, and processes used in ITIL. This certification will enhance your skills in IT service management and help you to deliver better quality IT services.
- Our ITIL Foundation certification training will equip you with the knowledge and skills required to manage IT services effectively. Our experienced trainers will help you to understand the ITIL framework, its principles, and how to apply them in your organization.
- Overall, ITIL Foundation certification training is an excellent investment for IT professionals who are looking to improve their skills and knowledge in IT service management.
Benefits of learning ITIL
- Sure! Here are five benefits of taking ITIL Foundation certification training:
- Enhanced understanding of ITIL Framework: ITIL Foundation certification training provides a solid understanding of the ITIL framework, including its concepts, principles, and best practices. This knowledge is essential for effective IT service management.
- Improved Service Quality: With ITIL Foundation certification, professionals can implement ITIL processes that help improve service quality, meet business objectives, and reduce costs.
- Increased Efficiency and Productivity: ITIL Foundation certification enables professionals to identify and eliminate inefficiencies in IT service management processes. This, in turn, leads to increased efficiency and productivity.
- Better Career Opportunities: ITIL Foundation certification is recognized globally and is highly valued by organizations. Professionals who hold this certification have better job prospects and can expect higher salaries.
- Competitive Edge: ITIL Foundation certification sets professionals apart from their peers and gives them a competitive edge in the job market. It demonstrates their commitment to continuous learning and professional development in IT service management.
Related job roles
- Root cause analyst
- Outage management expert
- Technical support expert
- Information technology project manager
- Information technology manager
- Service delivery manager
- Senior project manager
- Information technology director
ITIL
Is this course worth the effort?
If you want to bag a mid-level or senior-level job in the IT sector, you would need to take this certification course. This course will increase your earning potential by acting as a testament to your skills thereby increasing your career options.
Who will train us?
The online classes will be taken by trainers who have more than 15 years of experience in the sector. Our trainers are working professionals associated with MNCs and hold ITIL®-certification.
ITIL
Will I be assisted if I missed an online class?
Yes, you will be provided with the recordings of the online sessions so that you don’t get behind your fellow learners.
How much will I earn as an ITIL expert in India?
When you complete all the ITIL certifications available, you can earn anywhere between ₹33lakhs - ₹50lakhs per year in India.
