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Salesforce Certification Administrator Training Course with 28 Case Studies
Get the salesforce certified in just 4 weeks, salesforce certification course is delivered by a working professional with excellent practical experience.
2000+ Ratings
3000+ Happy Learners
Salesforce Training Videos
Skills Covered in Salesforce
Learn to configure service
Learn to configure sales
Learn to manage sales
Learn to manage service
Learn Salesforce debugging
Learn data validation using Salesforce
Learn to configure Salesforce user interface
Learn to implement business process automation
Salesforce Training Key Features
You will have access to 4 live projects
You will have access to more than 20 case studies
You will have access to 4 simulation tests and 16 quizzes
Get up to 100% of your money back in case of unsatisfactory results
You will be awarded an industry-recognized course completion certificate
You will have access to more than 12 hours of self-paced e-learning content
The course curriculum conforms with the official Salesforce Certification Guide
Our Alumni Working in Salesforce
Salesforce Course Reviews
Archit Toshniwal
Software Engineer
Apponix is the best institute which is providing salesforce class in reasonable price compare to others institute & the trainers are too good. I am completely satisfied with the training.
Deepak Kumar
Associate Software Engineer
It was very good experience to complete Salesforce course in apponix. Trainer clarifies all the doubts on time. He has hands-on experience. Fully satisfied to join here.
Balaji
Associate Software Engineer
I have completed my Salesforce Training the Trainer thought me very well about Salesforce . Thanks to APPONIX for very good
Aravind
Software Engineer
Its 7 years since I left studies and i always felt classes would be boring. As a need for my career I opted to do Salesforce certification course.
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Classroom Training
Classroom Training
Available Training Options
Self Paced Learning
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- Students will have lifetime access to high-quality self-paced e-learning course content that is curated by industry experts who are currently employed at MNCs as Salesforce experts.
- You will have access to twenty case studies about brands and businesses solving their problems using Salesforce.
- You will have access to four projects that will allow you to ace your Salesforce skills with ease.
- You will have access to four self-assessment simulation test papers.
- You will be able to get round-the-clock assistance from our learner support and assistance teams.
Salesforce Training Syllabus
Prerequisites
This course is perfect for –
- IT managers
- Sales operators
- System administrators
- Product managers.
- In terms of prerequisites for this course, there are none but in case you are familiar
- with Salesforce, it will come in handy while preparing for the Salesforce certification
- exam.
Salesforce Course Syllabus
Salesforce
1. Introduction to Salesforce
- Introduction to Salesforce
2. Salesforce Overview
- Salesforce
- Salesforce Overview
- Introduction to Salesforce
- Salesforce Editions
- Home Page Customization
- User Management
- Creating and Customizing Tabs
- Creating an App
- Uploading a Company Logo
- Company Information Page
- System Overview Page
- Updating the Fiscal Year
- Quiz
- Case Study
- Case study Demo
- Key Takeaways
- Conclusion
3. Sales Cloud
- Introduction to Sales Cloud
- Sales Cloud
- Leads Home Page
- Creating List Views
- Creating and Converting Leads
- Creating Accounts
- Creating Contacts
- Creating Email Templates
- Sending Individual Emails
- Sending Mass Emails
- Creating and Managing Price Books
- Creating Products
- Creating Opportunities
- Creating Activities
- Creating a Web-to-Lead Form
- Creating a Lead Assignment Rule
- Creating a Lead Queue
- Sending Mass Emails
- Creating an Auto-Response Rule
- Creating Campaigns
- Record Types
- Quiz
- Case Study 1
- Case Study Demo
- Case Study 2
- Case Study Demo 2
- Key Takeaways
- Conclusion
4. Quote Templates
- Introduction to Quote Templates
- Quote Templates
- Creating a Quote Record
- Creating a Quote Template
- Generating a Quote PDF
- Emailing a Quote PDF
- Modifying Quote Templates
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
5. Service Cloud
- Introduction to Service Cloud
- Service Cloud
- Creating Cases
- Creating Case Assignment Rules
- Creating Case Escalation Rules
- Enabling Solutions
- Creating Solutions
- Attaching Solutions to Cases
- Enabling Knowledge
- Configuring Knowledge
- Creating a Web-to-Case Form
- Creating an Email-to-Case Address
- Quiz
- Case Study 1
- Case Study 1 Demo
- Case Study 2
- Case Study 2 Demo
- Key takeaways
- Conclusion
6. Field Types
- Introduction to Field Types
- Field Types
- Modifying Standard Fields
- Creating Auto-number Fields
- Creating Formula Fields
- Creating Roll-Up Summary Fields
- Creating Lookup and Master Detail Fields
- Creating Checkbox Fields
- Creating Currency, Number, and Percent Fields
- Creating Date Field and Date and Time Fields
- Creating Phone and Email Fields
- Creating Geolocation Fields
- Creating Picklist and Multi-Select Picklist Fields
- Creating Text and Text Area Fields
- Creating Text Area Long and Text Area Rich Fields
- Creating Encrypted Fields
- Creating URL Fields
- Quiz
- Case Study
- Case Study Demo
- Key takeaways
- Conclusion
7. Salesforce Objects
- Introduction to Salesforce Objects
- Salesforce Objects
- Standard Object Components
- Renaming Standard Objects
- Modifying Standard Objects
- Understanding External Objects
- Creating Custom Objects
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
8. Creating Buttons, Links, and Actions
- Introduction to Creating Buttons, Links, and Actions
- Creating Buttons, Links, and Actions
- Creating New Records with Actions
- Logging a Call with Actions
- Updating a Record with Actions
- Creating Custom Buttons
- Creating Custom Links
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
9. Visual Workflow, Process Builder, and Schema Builder
- Introduction to Visual Workflow, Process Builder, and Schema Builder
- Visual Workflow, Process Builder, and Schema Builder
- Creating a Visual Flow
- Modifying Existing Flows
- Creating a Process in the Process Builder
- Creating Fields in the Schema Builder
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
10. Validation Rules
- Introduction to Validation Rules
- Validation Rules
- Creating Validation Rules
- Creating Formulas
- Creating Error Messages
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- 9Conclusion
11. Workflow Rules
- Introduction to Workflow Rules
- Workflow Rules
- Creating a Workflow Rule
- Creating a Workflow Rule Field Update
- Creating a Workflow Rule Task Assignment
- Creating a Workflow Rule Email Alert
- Quiz
- Case Study 1
- Case Study Demo
- Case Study 2
- Case Study Demo
- Key Takeaways
- Conclusion
12. Lightning Components
- Introduction to Lightning Components
- Lightning Components
- Installing Lightning Components
- Lightning Component Capabilities
- Lightning Components vs. Visualforce
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
13. Role Hierarchy
- Introduction to Role Hierarchy
- Role Hierarchy
- Viewing Role Hierarchy
- Creating Roles
- Enabling Field History
- Creating Groups
- Creating Permission Sets
- Assigning Roles to Users
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
14. Security Controls
- Introduction to Security Controls
- Security Controls
- Viewing Object Security
- Changing Default Record Access
- Sharing Settings
- Field Accessibility
- Password Policies
- Session Settings
- Login Flows
- Network Access
- Activations
- Session Management
- Login Access Policies
- Certificate and Key Management
- Viewing Setup Audit Trail
- Executing Expire All Passwords
- Delegated Administration
- Remote Site Settings
- Named Credentials
- File Upload and Download Security
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
15. Profiles
- Introduction to Profiles
- Profiles
- Standard Profiles Overview
- Assigning Page Layouts
- Field-Level Security
- Custom App Settings and Access
- Tab Settings
- Record Type Settings
- Administrative Permissions
- General User Permissions
- Standard Object Permissions
- Custom Object Permissions
- Password Policies and Session Timeout
- Login Hours and IP Ranges
- Enabling Apex and Visualforce Access
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
16. Chatter
- Introduction to Chatter
- Chatter
- Chatter Overview
- Enabling Chatter
- Enabling Chatter Feeds on Records
- Configuring Chatter Groups
- Creating Customer Groups
- Creating a Free Customer Chatter User
- Customizing Chatter Email Notifications
- Configuring Salesforce to Salesforce
- Accepting a Salesforce Connection
- Sharing an Account via Salesforce to Salesforce
- Enabling Ideas
- Configuring Ideas Themes
- Enabling Social Accounts
- Enabling Libraries and Content
- Customizing Libraries and Content
- Uploading Documents to Libraries and Content
- Configuring Salesforce
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
17. Reports
- Introduction to Reports
- Reports
- Understanding Report Formats
- Creating a Leads Report
- Creating Contacts and Accounts Report
- Creating an Opportunity Report
- Adding Leads to a Campaign from a Report
- Creating a Report Chart
- Scheduling Reports
- Creating a Campaign Report
- Summarizing Report Data
- Creating a Report Formula
- Exporting Reports to Excel
- Quiz
- Case Study 1
- Case Study 1 Demo
- Case Study 2
- Case Study 2 Demo
- Key Takeaways
- Conclusion
18. Dashboards
- Introduction to Dashboards
- Dashboards
- Understanding Dashboard Components
- Creating a Dashboard
- Refreshing a Dashboard
- Modifying Columns on Dashboards
- Adding Filter to Dashboard
- Managing Access to Reports
- Adding a Report as a Dashboard Component
- Setting Up Dynamic Dashboards
- Enabling Dashboards for iPad
- Modifying Report and Dashboard Interfaces
- Activating the Report Builder on Profiles
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
19. Control Phase
- Introduction to Data Management
- Data Management
- Importing Leads
- Importing Contacts and Accounts
- Using Mass Delete
- Installing Data Loader
- Importing Records with Data Loader
- Updating Records with Data Loader
- Deleting Records with Data Loader
- Exporting Records with Data Loader
- Adding a Field in the Schema Builder
- Scheduling a Data Export
- Creating and Using Sandbox
- Mass Transferring Records
- Reporting Snapshots
- Working with Tags
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
20. AppExchange
- Introduction to AppExchange
- AppExchange
- AppExchange Overview
- Finding and Selecting an App
- Finding a Developer
- Finding a Consultant
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
21. Communities
- Introduction to Communities
- Communities
- Creating a New Community
- Topic Management
- Recommendations Management
- Reputation Management
- Adding Members
- Managing Tabs and Branding
- Login and Registration
- Community Preferences
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
22. Change Sets and Deployment
- Introduction to Change Sets and Deployment
- Change Sets and Deployment
- Outbound Change Sets
- Inbound Change Sets
- Deployment Settings
- Deployment Status
- Eclipse IDE
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
23. User Interface
- Introduction to User Interface
- User Interface
- User Interface General Options
- User Interface Sidebar Options
- User Interface Calendar Options
- User Interface Name Settings
- User Interface Setup Options
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
24. Application Lifecycles
- Introduction to Application Lifecycles
- Application Lifecycles
- Key Milestones and Considerations
- Using Sandboxes for Development
- Using Change Sets
- Using Unmanaged Packages
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
25. Help and Training
- Introduction to Help and Training
- Help and Training
- Using Answers
- Using Ideas
- Searching for a Help Topic
- Contacting Support
- Trust Site
- Known Issues
- Quiz
- Case Study
- Case Study Demo
- Key Takeaways
- Conclusion
Call Us On
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Our Top Instructors
Mr. Shubhojit
WORK EXPERIENCE:-
He has 14 years of experience in the field of Analytics and has worked for different CMMI Level 5 companies like The Nielsen Company (Advanced Analytic Consulting- Price and Promotion team), and TCS. Presently employed with the largest IT company in India - TCS.
Shubhojit has experience in working in multiple domains like Retail, BFSI, Energy, and Utility, etc.
An expert of multiple statistical software like SAS, R, Python, Spotfire, GMP etc. He is a seasoned professional with extensive experience in Predictive Analytics, Machine Learning and Simulation.
Extremely proficient in handling Deep learning algorithms like Artificial Neural Network (ANN), recurrent neural network (RNN), and convolutional neural network (CNN).
Performed both Regression and Classification models using Deep learning technologies.
This algorithm was executed with both Python and R. He has also worked with other algorithms like XGBoost, Naïve Bayes, Support Vector Machine, or recommendation engines like Collaborative Filtering, and Market basket analysis.
Worked with unstructured data using Natural Language processing to deploy sentiment analysis and topic modeling.
Extensive work experience in visualization tools like Power BI, and Spotfire. The tools were used to connect with different data sources and integrate them to create visualizations for the client to understand their business position.
He had also used to call Rest API to connect to databases where security concerns were of the highest importance and direct data integration was denied.
He has also worked for web analytics using Google Analytics to track visitors’ behavior and predict their patterns. This was also integrated with HotJar to create a heat map of customer clicks.
He has undertaken specific modeling projects for clients including translating client requirements into project specifications, model execution, resolving data, technical and analytical issues, interpreting output, and preparing client presentations and simulators, using Python, R, SAS 9.2, MS Excel, and other software.
Provided required explanation internally to ensure effective use of output, liaising with AAC Consultants as appropriate. Translated model results into client deliverables and present back to the internal team. Communicated with internal team and client for obtaining information.
Handled projects of companies like Energizer, Nestle, etc. Executed projects for Banking Financial Companies to develop and validate different propensity models extensively.
Used Logit Model and Churn Model extensively to execute these models. Also used Cluster Analysis extensively. Maintained relationships with other functions/teams and coordinate with modeling consultants, consultants, and practice areas. Extensively used Multiple Regression Analysis and Logistic Regression analysis to run and model the data.
Used Logistic Regression analysis for the BFSI domain to help the client to focus on their target customer group and formulate their promotion strategy.
Also worked on Text analytics through R for one of the clients to help them understand their key customer concern areas. Expert in Base SAS, SAS/STAT SAS/Macro, MS Excel and extensively used SQL query, and Global Modeling Platform (GMP).
He has also been a corporate trainer in the field of analytics for the last 4 years. He has trained different companies like Genpact, HSBC, ITC, Wipro, etc. He has also trained more than 250 students (apart from the corporate training program) to coach them to learn and master Business Analytics.
He had also been invited to IIT Kharagpur several times, to conduct analytics workshops for their B-Tech students. He has founded Analytics Educator – a premium institute for pertaining analytics training to professionals.
He is also associated with other institutes like Apponix, IVY Pro Scool, Edu Pristine, etc to impart analytics training.
Overview of Salesforce Training Course
- Sure, here are 5 lines of an overview of Salesforce Training certification training:
- Salesforce Training is designed to teach individuals the skills and knowledge required to work with Salesforce, a cloud-based customer relationship management (CRM) platform.
- It includes training on various Salesforce tools such as Sales Cloud, Service Cloud, Marketing Cloud, and others.
- Salesforce Training certification training is aimed at helping professionals become proficient in using the platform and maximizing its potential to drive business growth.
- The course covers topics such as data management, automation, reporting, and security.
- With experienced trainers, individuals can learn from real-world examples and gain practical experience in implementing Salesforce solutions.
Benefits of learning Salesforce
- Here are 5 benefits of taking Data Science with Salesforce Training certification training:
- In today's digital age, businesses generate vast amounts of data. Salesforce training will help you learn to work with and analyze data efficiently to make informed business decisions.
- Salesforce is one of the most widely used customer relationship management (CRM) software platforms in the world. Learning Salesforce can increase your employability and open up new career opportunities.
- Salesforce provides various tools and features that can help organizations manage their sales, marketing, customer service, and more. With Salesforce Training, you will be able to master these tools and become an expert in using them.
- Salesforce is a cloud-based platform, which means you can access it from anywhere with an internet connection. This makes it an ideal choice for businesses with remote or distributed teams.
- By earning a Salesforce certification, you can demonstrate to potential employers that you have the knowledge and skills required to work with the platform, giving you a competitive edge in the job market.
Related job roles
- Salesforce Administrator
- Salesforce Developer
- Salesforce Functional Consultant
- Salesforce Platform Manager
- Salesforce Solution Architect
Salesforce
Who curates the self-paced learning course content for this program?
All of the self-paced learning course materials are curated by Salesforce experts who have at least ten years of experience in the sector. The best part, all of the curators are currently working as Salesforce experts in MNCs. This ensures that you will have access to current and not out-of-date course materials.
What do I need to know about the 24/7 support team?
The 24/7 support team will assist you through emails, chats, and calls regarding any problem you might be facing during your time here with us.
Salesforce
What is the role of a Salesforce expert?
The primary role of a Salesforce expert is in the maintenance, designing, and implementation of databases so that the firm and its TA can have a seamless connection between them.
Does this course come with practice tests?
Yes, our self-paced e-learning course curriculum contains one practice test that will allow you to hone your skills to pass the actual certification exam.
