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Salesforce Certification Administrator Training Course with 28 Case Studies


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Skills Covered in Salesforce

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Learn to configure service
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Learn to configure sales
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Learn to manage sales
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Learn to manage service
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Learn Salesforce debugging
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Learn data validation using Salesforce
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Learn to configure Salesforce user interface
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Learn to implement business process automation

Salesforce Training Key Features

You will have access to 4 live projects
You will have access to more than 20 case studies
You will have access to 4 simulation tests and 16 quizzes
Get up to 100% of your money back in case of unsatisfactory results
You will be awarded an industry-recognized course completion certificate
You will have access to more than 12 hours of self-paced e-learning content
The course curriculum conforms with the official Salesforce Certification Guide

Our Alumni Working in Salesforce

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Available Training Options

Self Paced Learning

  • Students will have lifetime access to high-quality self-paced e-learning course content that is curated by industry experts who are currently employed at MNCs as Salesforce experts.
  • You will have access to twenty case studies about brands and businesses solving their problems using Salesforce.
  • You will have access to four projects that will allow you to ace your Salesforce skills with ease.
  • You will have access to four self-assessment simulation test papers.
  • You will be able to get round-the-clock assistance from our learner support and assistance teams.
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Salesforce Training Syllabus

Prerequisites

This course is perfect for –

  • IT managers
  • Sales operators
  • System administrators
  • Product managers.
  • In terms of prerequisites for this course, there are none but in case you are familiar
  • with Salesforce, it will come in handy while preparing for the Salesforce certification
  • exam.

Salesforce Course Syllabus

Salesforce Admin Topics
1. Organization Setup
  • Company Information (Organization Name, Fiscal Year, Business Hours) 
  •  Locale Settings (Time Zone, Language, Currency)
2. User Setup
  • Creating and Managing Users 
  • User Profiles and Permission Sets 
  • Role Hierarchy and Public Groups
3. Security and Access
  • Profiles and Permission Sets 
  • Organization-Wide Defaults (OWD) 
  • Role Hierarchy and Sharing Rules 
  • Field-Level Security and Record-Level Security
4. Standard and Custom Objects
  • Understanding Standard Objects 
  • Creating and Managing Custom Objects 
  • Object Relationships (Lookup, Master-Detail) 
  • Object Schema and Data Model
5. Cloud Computing
  • Overview of Cloud Computing 
  • Salesforce as a Cloud-Based CRM 
  • Multi-Tenant Architecture
6. Data Management
  • Importing and Exporting Data (Data Loader, Data Import Wizard) 
  • Data Validation Rules
7. Reports and Dashboards
  • Types of Reports (Tabular, Summary, Matrix, Joined) 
  • Creating Custom Reports 
  • Dashboards and Components
8. Workflow Automation
  • Work-Flow & Process Builder 
  • Flow (Screen Flows, Record-Triggered Flows) 
  • Approval Processes
9. Relationships in Salesforce
  • Lookup and Master-Detail Relationships
  • Many-to-Many Relationships (Junction Objects)
10. Sandbox
  • Types of Sandboxes (Developer, Partial, Full) 
  • Sandbox Refresh and Management 
  • Deployment Between Sandboxes
12. Tabs, Fields, and Rules
  • Creating and Managing Tabs 
  • Custom Fields and Field Types 
  • Validation Rules and Formula Fields
13. Page Layouts and Record Types
  • Customizing Page Layouts 
  • Record Types and Business Processes 
  • Dynamic Forms and Conditional Visibility
14. Salesforce Lightning and Classic
  • Differences Between Classic and Lightning 
  • Lightning Experience UI and Features 
  • Lightning App Builder and Components
Salesforce Developer Topics
1. Apex
  • Introduction to Apex Programming 
  • Data Types, Collections, and Control Flow 
  • DML Operations and Exception Handling
2. Apex Trigger
  • Types of Triggers (Before, After) 
  • Bulkification and Best Practices 
  • Context Variables
3. Batch Class
  • Creating and Running Batch Apex 
  • Stateful vs. Stateless Batch
4. Synchronous and Asynchronous Apex
  • Future Methods 
  • Queueable Apex 
  • Scheduled Apex
5. Lightning Web Components (LWC)
  • Introduction to LWC 
  • Component Lifecycle 
  • Communication Between Components
6. Integration
  • REST and SOAP APIs
  • Authentication (OAuth, JWT)
  • Callouts and Named Credentials
7. SOQL and SOSL Query
  • Writing SOQL Queries 
  • SOQL Best Practices and Bulkification
  • Difference Between SOQL and SOSL
Skills Covered in Salesforce
Skills Covered in Salesforce

Salesforce training covers a wide range of technical and functional skills, including

  • Salesforce Administration – User management, security, data management, automation, and reporting.
  • Salesforce Development – Apex programming, triggers, batch processing, and Lightning Web Components (LWC).
  • Salesforce Integration – REST/SOAP APIs.
  • Customization & Configuration – Page layouts, record types, workflow automation, and validation rules.
  • Data Handling – SOQL & SOSL queries, data import/export, and deduplication techniques.
  • Deployment & Sandboxes – Change sets, metadata API.
  • Industry-Specific Solutions – Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud.
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Overview of Salesforce Training Course

  • Sure, here are 5 lines of an overview of Salesforce Training certification training:
  • Salesforce Training is designed to teach individuals the skills and knowledge required to work with Salesforce, a cloud-based customer relationship management (CRM) platform.
  • It includes training on various Salesforce tools such as Sales Cloud, Service Cloud, Marketing Cloud, and others.
  • Salesforce Training certification training is aimed at helping professionals become proficient in using the platform and maximizing its potential to drive business growth.
  • The course covers topics such as data management, automation, reporting, and security.
  • With experienced trainers, individuals can learn from real-world examples and gain practical experience in implementing Salesforce solutions.

Benefits of learning Salesforce

  • Here are 5 benefits of taking Data Science with Salesforce Training certification training:
  • In today's digital age, businesses generate vast amounts of data. Salesforce training will help you learn to work with and analyze data efficiently to make informed business decisions.
  • Salesforce is one of the most widely used customer relationship management (CRM) software platforms in the world. Learning Salesforce can increase your employability and open up new career opportunities.
  • Salesforce provides various tools and features that can help organizations manage their sales, marketing, customer service, and more. With Salesforce Training, you will be able to master these tools and become an expert in using them.
  • Salesforce is a cloud-based platform, which means you can access it from anywhere with an internet connection. This makes it an ideal choice for businesses with remote or distributed teams.
  • By earning a Salesforce certification, you can demonstrate to potential employers that you have the knowledge and skills required to work with the platform, giving you a competitive edge in the job market.


Related job roles

  • Salesforce Administrator
  • Salesforce Developer
  • Salesforce Functional Consultant
  • Salesforce Platform Manager
  • Salesforce Solution Architect

2000+ Ratings

3000+ Learners

Salesforce

Who curates the self-paced learning course content for this program?

All of the self-paced learning course materials are curated by Salesforce experts who have at least ten years of experience in the sector. The best part, all of the curators are currently working as Salesforce experts in MNCs. This ensures that you will have access to current and not out-of-date course materials.

What do I need to know about the 24/7 support team?

The 24/7 support team will assist you through emails, chats, and calls regarding any problem you might be facing during your time here with us.

Career

Salesforce

1. What is the role of a Salesforce expert?

The primary role of a Salesforce expert is in the maintenance, designing, and implementation of databases so that the firm and its TA can have a seamless connection between them.

 

2. Does this course come with practice tests?

Yes, our self-paced e-learning course curriculum contains one practice test that will allow you to hone your skills to pass the actual certification exam.

 

3. Which certificate should I go for after this course?

The certification you should pursue depends on your career path:

  •  If you want to become a Salesforce Administrator, go for Salesforce Certified Administrator (ADM-201).
  •  If you're interested in development, start with Salesforce Platform Developer I (PD1).

 

4. What are the job responsibilities of a Salesforce professional?

Salesforce job roles vary based on expertise, but common responsibilities include: 

Salesforce Administrator – User management, security, automation, and reporting. 

  • Salesforce Developer – Writing Apex code, building Lightning components, and integrating APIs. 
  • Salesforce Consultant – Analyzing business needs and implementing Salesforce solutions. 
  • Salesforce Architect – Designing scalable Salesforce solutions and integrations. 
  • Marketing Cloud Specialist – Managing email campaigns, automation, and analytics.

5. Why should I take this training course?

Taking a Salesforce training course offers multiple benefits:

⦁    Career Growth – Salesforce skills are in high demand across industries.
⦁    Industry Recognition – Salesforce certifications are globally accepted and boost employability.
⦁    Hands-on Learning – Practical exercises help in real-world implementation.
⦁    Job Readiness – The course prepares you for real Salesforce job roles with projects and case studies.
⦁    Higher Salary Potential – Certified Salesforce professionals earn competitive salaries.

⦁    Are there any other Salesforce certifications I can pursue?

Yes! Salesforce offers a variety of certifications beyond Admin and Developer tracks, such as:
⦁    Salesforce Advanced Administrator – For experienced admins handling complex configurations.
⦁    Salesforce Platform Developer II (PD2) – Advanced Apex coding, integrations, and performance tuning.

⦁    Salesforce Marketing Cloud Certifications – Email Specialist, Marketing Cloud Consultant.
⦁    Salesforce Architect Certifications – Application Architect, System Architect, and Technical Architect.
⦁    Specialized Consultant Certifications – Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant.

 

 6. Do I get a course completion certificate?

Yes, most Salesforce training courses provide a course completion certificate after finishing the program. However, this is different from an official Salesforce certification, which requires passing a Salesforce exam. Course completion certificates validate your training, while Salesforce certifications prove your expertise in the platform.
 

Certifications & Exam related to Salesforce

You will be awarded a course completion certificate after the completion of this course and submission of at least one project. You would also need to score a minimum of sixty percent on the simulation test to be eligible for the Apponix course completion certificate.

To unlock the Salesforce certification, you would need to complete the course and then head over to certification.salesforce.com where you will register yourself and take the ADM 201 exam. Pass this exam and get Salesforce certified.

Yes, a fresher can take a course on Salesforce as it has a UI that is user-friendly and at the same time, the functionalities and tools are easy to understand.

Salesforce is being adopted extensively across all sectors of the global economy. Hence, it is natural that the demand for Salesforce experts will also touch new heights. Learn this course now and grab a high-paying job before the sector becomes competitive.

Certification

Career after Salesforce

In case you are looking for the best Salesforce certification course then choose Apponix

With Salesforce certification course from Apponix, you will be able to become a master of the entire core as well as administrative features available in Salesforce.

Before getting into the details of this Salesforce certification course online, you should get accustomed to what Salesforce exactly is.

Here goes – 

Salesforce is a CRM tool that runs on the cloud computing framework and it is one of the most popular CRM tools in the world right now. Our Salesforce course will empower you to effortlessly configure, manage and implement service and sales clouds.

Our Salesforce certification and training course curriculum are designed in a manner that will allow you to gain all the necessary insights that you would need to ace your responsibilities when you are in a marketing or sales ecosystem.

Our Salesforce Admin certification course will also teach you to manage all the functionalities of Salesforce. We will also teach you all there is to know about the impressive features of this tool. Our Salesforce Admin certification course content follows a hands-on training approach even when the training options for this Salesforce course and certification are limited to self-paced learning.

How is that possible?

Well, you will have access to practice tests, real-world projects, and a fully equipped lab so that you can test your skills and gauge your progress as the Salesforce online course curriculum progresses.

Other compelling reasons to learn Salesforce from Apponix are as follows - 

  • You need to remember that when you become a Salesforce expert, your CV automatically upgrades itself. You will become a much more attractive candidate for high-paying jobs in India as well as overseas.
  • You will be able to develop new skills pertaining to Salesforce that will not only open up new avenues in your career but at the same time, they will help you grow more.
  • You will be taking part in or solving real-world problems for real companies that need immediate assistance pertaining to their Salesforce requirements. In this way, you will gain the necessary experience you would need to get employed right away.

For more details pertaining to this course such as the Salesforce certification fee then get in touch with us right away.

 

Career

Frequently Asked Questions

The Salesforce certification exam will be 90 minutes long and it will consist of 60 multiple-choice questions. You would need to score a minimum of 65% to pass the same and become Salesforce certified. The exam fee is USD 200 and the re-examination fee is USD 100.

 

The Global Teaching Assistance is our proprietary service where learned professionals associated with Salesforce will act as mentors for you so that you can pass the Salesforce exam in your first attempt. 

 

Salesforce CRM platform that is cloud based.

It runs on Software as a Service (SaaS) and finds extensive application across all sectors of the economy such as –

  • Marketing
  • Sales
  • e-commerce and
  • The IT sector.

You would need to be a master of the following skills if you want to excel as a Salesforce expert – 

  • business process management
  • data management
  • process automation
  • system configuration

All courses available online  & Offline classes are available in Bangalore, Pune, Chennai only.
 

It is mentioned under the training options. Online, Offline & self paced learning course fees differs.
 

Course duration is 2 months or 60 Hrs Usually daily 2 hrs.

Yes, We provide course completion certificate on web design & development. apart from this there is 1 more certificate called as “ Apponix Certified Professional in Salesforce”
If you score more than 80% in the exam you will be awarded as “Apponix Certified Professional”

Yes, we provide you the assured placement. we have a dedicated team for placement assistance.
 

All our trainers are working professional having more than 6 years of relevant industry experience.

Related Popular Training Courses

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Salesforce Training Certification Training Course

Salesforce is a leading customer relationship management (CRM) software, used by many companies around the world. It is a cloud-based solution that allows businesses to manage their customer relationships and sales processes more effectively. Salesforce Training is a certification course designed to provide learners with the skills and knowledge required to become proficient in Salesforce.

Why Should You Take Salesforce Training Certification Course?

  • The Salesforce Training certification course is essential for anyone looking to advance their career in the field of customer relationship management. Some of the reasons why you should take this course include:
  • Increased job opportunities: Salesforce is widely used in many industries, making it a highly sought-after skill. Completing the certification course can increase your chances of getting hired for a Salesforce-related position.
  • Improved skills and knowledge: The certification course provides learners with hands-on training on various Salesforce tools and features. This enhances their understanding of the software and makes them more proficient in its use.
  • Competitive advantage: Having Salesforce certification on your resume gives you a competitive edge in the job market. Employers prefer candidates who are certified as they are considered to be more skilled and knowledgeable.
  • Higher pay: According to industry reports, professionals with Salesforce certification earn higher salaries than those without. The certification demonstrates your expertise in the field, making you eligible for better-paying jobs.

Advantages of Taking the Salesforce Training Certification Course

  • Hands-on training: The certification course provides learners with practical experience in using Salesforce tools and features. This makes them more confident in their abilities and improves their chances of success in their job.
  • Industry recognition: Salesforce certification is recognized by the industry, making it a valuable addition to your resume. It demonstrates your expertise in using Salesforce and your commitment to your career.
  • Flexible learning options: Salesforce Training certification courses are available online, making it easy for learners to access the course material from anywhere. This allows learners to complete the course at their own pace, according to their schedule.
  • Career advancement: Completing the Salesforce Training certification course can open up opportunities for career advancement. It demonstrates to employers that you have the skills and knowledge required to take on more challenging roles in the organization.

Why are Salesforce Training Courses More Popular?

  • Salesforce Training courses are more popular due to the following reasons:
  • Increased demand for Salesforce professionals: With the growing use of Salesforce in various industries, the demand for Salesforce professionals has also increased. Taking the certification course is a way for professionals to acquire the necessary skills and knowledge to meet this demand.
  • Industry recognition: Salesforce is a recognized leader in CRM software. Completing the Salesforce Training certification course demonstrates a commitment to excellence in the field and is recognized by employers in the industry.
  • Higher salaries: Professionals with Salesforce certification earn higher salaries than those without. This is because certification demonstrates expertise and proficiency in the field, making the certified professional more valuable to the organization.
  • Career growth opportunities: The skills and knowledge acquired through the Salesforce Training certification course can lead to career growth opportunities. Professionals with certification are more likely to be considered for promotions and higher-paying positions.

Job Opportunities for Salesforce Training Professionals in 2025

  • Salesforce Training professionals are in high demand in various industries, including finance, healthcare, technology, and retail. Some of the job roles that require Salesforce Training certification include:
  • Salesforce Administrator
  • Salesforce Developer
  • Salesforce Consultant
  • Salesforce Architect
  • Salesforce Project Manager
  • According to industry reports, the demand for Salesforce professionals is expected to grow in the coming years. This presents a significant opportunity for individuals who have completed the Salesforce Training certification course to advance their careers and secure high-paying jobs.

Conclusion

The Salesforce Training certification course is a valuable investment for anyone looking to advance their career in the field of customer relationship management. The course provides learners with practical experience and industry

How to enrol for this course at Apponix?

You first would need to register yourself with us at Apponix and then make a payment using your Visa debit or credit card. You can also use

  • American Express
  • Diner’s Club
  • MasterCard or
  • PayPal – to clear the payment.

As soon as the payment is confirmed on our end, we will dispatch the payment receipt along with the access information you would need to begin your learning journey with us.

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